Ecommerce chatbot template
Win-back Recovery Bot
Bring lapsed customers back with a personal offer. Copy this flow into your workspace and customise it in minutes.
W
WaNexus
Official business account
COMEBACK10:10
Overview
Triggers that start this flow
Flows can start in several ways — choose any combination when you activate the template.
- Keyword: “COMEBACK”
- Template button reply
- QR code scan
- Click-to-WhatsApp ad
Flow
How the flow works
trigger
Keyword “COMEBACK”, QR code or ad click
Starts the flow
buttons
Welcome + menu
Bring lapsed customers back with a personal offer.
Claim offerNew arrivalsNot now
catalog
Send products from catalog
Multi-product message with a native cart
message
Confirmation
Summarises what happens next
end
Tag contact & end
Tag “ecommerce-lead”, notify team if needed
Explore more
Related on the platform
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