General chatbot template
Review Assistant
Collect ratings and route happy customers to public reviews. Copy this flow into your workspace and customise it in minutes.
W
WaNexus
Official business account
REVIEW10:10
Overview
Triggers that start this flow
Flows can start in several ways — choose any combination when you activate the template.
- Keyword: “REVIEW”
- Template button reply
- QR code scan
- Click-to-WhatsApp ad
Flow
How the flow works
trigger
Keyword “REVIEW”, QR code or ad click
Starts the flow
buttons
Welcome + menu
Collect ratings and route happy customers to public reviews.
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condition
Branch on answer
Route users down different paths
message
Confirmation
Summarises what happens next
end
Tag contact & end
Tag “general-lead”, notify team if needed
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