WhatsApp AI Patient Support Agent
Handles appointment queries, preparation instructions and report status for clinics and hospitals.
WaNexus
Official business account
Overview
What the Patient Support Agent does
Handles appointment queries, preparation instructions and report status for clinics and hospitals. Built for Healthcare.
- Skill: Appointment Q&A
- Skill: Pre-visit instructions
- Skill: Report status
How it works
Get started in a few simple steps
Pick this agent
Start from the template in Agent Studio.
Add your knowledge
Website, PDFs, FAQs or text.
Connect actions
Link APIs or use built-in actions.
Test & publish
Try it on a test number, then go live.
Key features
Knowledge & actions
Website pages
Knowledge source the agent learns from.
FAQs & policies
Knowledge source the agent learns from.
Product / service catalogue
Knowledge source the agent learns from.
PDFs & documents
Knowledge source the agent learns from.
Look up appointment
Action the agent can take through your systems.
Share report
Action the agent can take through your systems.
Escalate to staff
Action the agent can take through your systems.
Explore more
Related on the platform
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