WhatsApp AI Customer Support Agent
Resolves FAQs, order issues and policy questions 24/7, escalating only what needs a human.
WaNexus
Official business account
Overview
What the Customer Support Agent does
Resolves FAQs, order issues and policy questions 24/7, escalating only what needs a human. Built for All industries.
- Skill: FAQ answers
- Skill: Order help
- Skill: Escalation
How it works
Get started in a few simple steps
Pick this agent
Start from the template in Agent Studio.
Add your knowledge
Website, PDFs, FAQs or text.
Connect actions
Link APIs or use built-in actions.
Test & publish
Try it on a test number, then go live.
Key features
Knowledge & actions
Website pages
Knowledge source the agent learns from.
FAQs & policies
Knowledge source the agent learns from.
Product / service catalogue
Knowledge source the agent learns from.
PDFs & documents
Knowledge source the agent learns from.
Fetch order
Action the agent can take through your systems.
Create ticket
Action the agent can take through your systems.
Transfer to human
Action the agent can take through your systems.
Explore more
Related on the platform
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