Industries
Grow your retail business with WhatsApp
Catalogs, in-store appointments, personalised offers and feedback for stores and chains.
W
WaNexus
Official business account
Hi Priya 👋 Your cart is waiting! Complete your order in the next 2 hours and get 10% off.10:10
Complete order
View cart
98%
Open rate
45–60%
Click-through
3x
Faster responses
10 min
To go live
Overview
Why WhatsApp for offline & retail?
With open rates above 90% and replies in minutes, WhatsApp is where your customers already are. The official API lets you reach them at scale without risking your number.
- Official, verified business profile
- Automation for repetitive conversations
- One number for your whole team
- Pay only per delivered message
Key features
Main features
Use cases
WhatsApp use cases for Offline & Retail
Catalog & orders
Browse and order in chat.
Personalised offers
Birthday and loyalty rewards.
Ads to store visits
Click-to-WhatsApp ads for footfall.
Product enquiries
Stock, sizes and availability.
In-store appointments
Consultations and trials.
Reviews
Collect feedback after purchase.
Customer love
Founders & marketers love us
Sample story
“Abandoned-cart nudges on WhatsApp recovered more carts in a month than our email flows did all quarter.”
Sample story
“Webinar reminders went from SMS to WhatsApp and attendance jumped almost overnight. Setup took an afternoon.”
Sample story
“Appointment reminders and reports on WhatsApp cut our no-shows and front-desk calls dramatically.”
Sample story
“Click-to-WhatsApp ads plus the chatbot qualify leads before my team even says hello.”
Sample story
“Six agents on one verified number, with routing rules. Our first response time is now under two minutes.”
Sample story
“Renewal reminders with a payment link inside WhatsApp — members just tap and pay.”
Explore more
Related on the platform
FAQ
Frequently asked questions
Yes. Start on the Free Forever plan, then upgrade as your messaging grows — you only pay for what you send.
Start WhatsApp marketing in 10 minutes
14-day free trial. No credit card required.