Retarget the users who matter most
Turn every campaign into a funnel: follow up with people who read, clicked, replied or ignored your last message — in one click.
WaNexus
Official business account
Overview
Behaviour-based retargeting
Every recipient's response is recorded. Pick any past campaign, choose a behaviour, and send a tailored follow-up only to that slice of your audience.
- Hot leads who clicked
- Readers who did not act
- Cart abandoners
- Inactive users to win back
How it works
Get started in a few simple steps
Send a broadcast
Run any campaign from the Campaigns page.
Open campaign analytics
See who read, clicked, replied or failed.
Choose an audience
Select a behaviour bucket such as “Clicked”.
Send the follow-up
Pick a new template and launch the retarget campaign.
Key features
Everything you need, built in
Hot leads
Prioritise users who clicked your CTA.
Engaged readers
Nudge people who read but did not act.
Cart abandoners
Recover revenue with a timely reminder.
Repeat buyers
Reward loyal customers with early access.
Inactive users
Win back dormant users with a special offer.
Failed deliveries
Resend later to users whose message failed.
Customer love
Founders & marketers love us
“Abandoned-cart nudges on WhatsApp recovered more carts in a month than our email flows did all quarter.”
“Webinar reminders went from SMS to WhatsApp and attendance jumped almost overnight. Setup took an afternoon.”
“Appointment reminders and reports on WhatsApp cut our no-shows and front-desk calls dramatically.”
“Click-to-WhatsApp ads plus the chatbot qualify leads before my team even says hello.”
“Six agents on one verified number, with routing rules. Our first response time is now under two minutes.”
“Renewal reminders with a payment link inside WhatsApp — members just tap and pay.”
Explore more
Related on the platform
FAQ
Frequently asked questions
Retargeting is included from the Basic plan upwards.
Start WhatsApp marketing in 10 minutes
14-day free trial. No credit card required.