Put repetitive WhatsApp work on autopilot
Order updates, payment reminders, feedback requests, welcome messages and more — triggered automatically from your store, CRM or API.
WaNexus
Official business account
Overview
How WhatsApp automation works
An event in your system (an order placed, a payment failed, a form filled) triggers an API campaign or chatbot flow, which sends the right template to the right person instantly.
- Triggered via API, webhooks or integrations
- Welcome & out-of-office auto-replies
- Opt-in/opt-out keyword handling
- Chatbot flows for two-way journeys
How it works
Get started in a few simple steps
Create and approve a template
For example an order confirmation.
Create an API campaign
Campaigns → New → API campaign, then set it Live.
Connect your trigger
Use Shopify, Razorpay, Zapier or our REST API.
Watch it run
Every automated message appears in analytics and the inbox.
Key features
Everything you need, built in
Abandoned cart
Recover carts with timed reminders.
Order & shipping
Confirmations, dispatch and delivery alerts.
Payment reminders
Due dates, failed payments and receipts.
Feedback
Ask for reviews after delivery.
Birthdays
Automated wishes with a personal offer.
Appointments
Confirmations and reminders that cut no-shows.
Use cases
How businesses use it
E-commerce
COD confirmation, order tracking, reorder nudges.
Healthcare
Appointment reminders and report delivery.
Education
Fee reminders, class schedules and results.
Finance
EMI reminders, KYC follow-ups and alerts.
Automotive
Service due reminders and test-drive bookings.
Real estate
Site-visit confirmations and payment schedules.
Customer love
Founders & marketers love us
“Abandoned-cart nudges on WhatsApp recovered more carts in a month than our email flows did all quarter.”
“Webinar reminders went from SMS to WhatsApp and attendance jumped almost overnight. Setup took an afternoon.”
“Appointment reminders and reports on WhatsApp cut our no-shows and front-desk calls dramatically.”
“Click-to-WhatsApp ads plus the chatbot qualify leads before my team even says hello.”
“Six agents on one verified number, with routing rules. Our first response time is now under two minutes.”
“Renewal reminders with a payment link inside WhatsApp — members just tap and pay.”
Explore more
Related on the platform
FAQ
Frequently asked questions
Not for common flows — native integrations and Zapier/Pabbly cover most cases. Our REST API is available when you need custom triggers.
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