Professional Services chatbot template
Tech Support Assistant
Troubleshoot and log support tickets. Copy this flow into your workspace and customise it in minutes.
W
WaNexus
Official business account
HELP10:10
Overview
Triggers that start this flow
Flows can start in several ways — choose any combination when you activate the template.
- Keyword: “HELP”
- Template button reply
- QR code scan
- Click-to-WhatsApp ad
Flow
How the flow works
trigger
Keyword “HELP”, QR code or ad click
Starts the flow
buttons
Welcome + menu
Troubleshoot and log support tickets.
Login issueBillingBug report
api
API request
Fetch live data from your system and save it to attributes
message
Confirmation
Summarises what happens next
end
Tag contact & end
Tag “professional services-lead”, notify team if needed
Explore more
Related on the platform
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