Quick-start & Onboarding
WhatsApp coexistence: everything you need to know
Use the WhatsApp Business app and the API on the same number.
1
You need an active WhatsApp Business app number and a Facebook Business Manager
2
Choose “Connect your WhatsApp Business app” in Settings → WhatsApp
3
Scan the QR code from the Business app to link it
4
Up to 6 months of 1:1 chat history syncs; groups stay in the app only
5
Disappearing and view-once messages are turned off for 1:1 chats